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SITE MAP

1. Home
2. Curriculum Introduction
3. Course I
   1. Course I Introduction
   2. Course I Pretest
   3. Module 1.1: Overview of Cultural and Linguistic Competency
   4. Module 1.2: The Importance of Self-Awareness
   5. Module 1.3: Models for Becoming Culturally Aware
   6. Module 1.4: Understanding Health-Related Experience
   7. Module 1.5: Delivering Patient-Centered Care
   8. Module 1.6: Balancing Knowledge-Centered and Skill-Centered Approaches
   9. Course Summary
   10. Course I Posttest
4. Course 2
   1. Course II Introduction
   2. Course II Pretest
   3. Module 2.1: Overview of Effective Communication
   4. Module 2.2: Tools for Effective Communication
   5. Module 2.3: Overview of Language Assistance Services
   6. Module 2.4: When Interpreter Services Are Needed
   7. Module 2.5: Role of Health Literacy in Effective Communication
   8. Module 2.6: When Written or Translated Materials Are Needed
   9. Course Summary
   10. Course II Posttest
5. Course 3
   1. Course III Introduction
   2. Course III Pretest
   3. Module 3.1: Culturally and Linguistically Competent Organizations
   4. Module 3.2: Nurses' Roles as Advocates for Cultural and Linguistic Competency in Organizations
   5. Module 3.3: Organizational Assessment
   6. Module 3.4: Strategic Planning
   7. Module 3.5: Training and Education
   8. Module 3.6: Building Community Partnerships
   9. Course Summary
   10. Course III Posttest
6. Toolkit
   1. Resource Library
   2. References
   3. Glossary
   4. National CLAS Standards
7. Credit Information
8. Technical Requirements
9. Help/FAQs
10. Footer
    1. Plug-ins
    2. Copyright
    3. Acknowledgements
    4. Privacy Statement
    5. Sitemap
    6. Section 508 Compliancy
    7. USA.gov
    8. HHS Home
    9. Plain Writing Act
    10. Freedom of Information Act

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